Shipping and Returns

Shipping

Shipping and Handling Fees
We work hard to provide our customers with excellent values and shipping is no exception. Our $10 flat rate fee is designed to give you maximum value…..put simply the more items you ship the more you save. Oversized items may be subject to an additional fee. Please contact us at shipping@lospoblanos.com or 505.938.2191

Shipping Times
We process online orders daily to ensure your items will be boxed up within 24-48 hours. If an item is out of stock or the order will take longer to process, we will alert you with any anticipated shipping delays. Items ship via US Postal Service (USPS) and United Parcel Service (UPS). Packages should arrive within 2-6 days after date of shipment. If you require express shipping please call us at 505-938-2192 for availability and charges.

International Shipping
Please contact shipping@lospoblanos.com with any questions regarding international shipping (large orders may be considered on a case by case basis).

Holiday Shipping
Please place online orders by Dec 15th to receive your order before Christmas.

 

Return Policy

If you are not completely satisfied with your purchase at the Farm Shop, we will give thoughtful consideration to your request for a return, exchange, or credit. The Farm Shop will accept all products at any time for any reason, with or without a receipt. Keeping your original sales receipt will enable you to receive a credit in the original form of purchase, but if you don’t have a receipt we will gladly offer you a merchandise credit for the current selling price of the item.

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